Contact Smoke Eater Gear
Need help finding the right lace length, placing an order, submitting a warranty claim, or learning more about our products? We’re here to help.
How Can We Help?
Smoke Eater Gear is happy to assist with:
- Duty Fit sizing questions
- Lace length recommendations
- Warranty inquiries
- First Responder Program questions
- Product recommendations
- Order support
- Custom length requests
- Wholesale and procurement inquiries
Before You Contact Us
You may find the answer you’re looking for in one of these resources:
Before You Contact Us
For Duty Fit sizing questions, please include:
- Boot manufacturer
- Boot model
- Boot height
- Number of eyelets/hooks
- Current lace length (if known)
- Any preferred lacing methods used (Berlutti, Surgeon, Heel Lock, 2-1-3, etc.)
For warranty claims, please include:
- Order number
- Product purchased
- Description of the issue
For wholesale or agency inquiries, please include:
- Organization name
- Estimated quantity
- Point of contact