Smoke Eater Gear Lifetime Guarantee
Smoke Eater Gear was built on the belief that dependable gear should stay dependable. That’s why eligible lace products are backed by a straightforward lifetime guarantee designed to be simple, practical, and fair.
What Is Covered
Eligible Smoke Eater Gear lace products are covered against failure under normal use. Examples may include broken lace cordage, separated aglets, or other product failures that occur during normal use. This applies to CoreLine 550, 850 Heavy Duty, and 650 Flatline lace products.
What Is Not Covered
The warranty does not cover loss, theft, intentional damage, improper use, cosmetic wear, burns, chemical exposure, cuts from sharp objects, pet damage, or damage caused by equipment, tools, machinery, or non-standard use.
Extreme Duty
Extreme Duty products are engineered for specialized applications involving heat-resistant aramid cordage. Warranty terms for Extreme Duty will be published once final materials and production standards are complete.
Apparel and Accessories
Apparel, hats, accessories, and miscellaneous items are not covered under the lace lifetime warranty. These products may have separate return or replacement terms depending on the item.
How Claims Work
If an eligible lace product fails under normal use, contact us with your order information and photos of the failed product. Once reviewed and approved, we will replace the eligible lace product.
Shipping
Customers are responsible for shipping costs associated with warranty replacements unless otherwise stated.
Need Help With a Warranty Claim?
Contact us with your order information, product details, and photos. We will review the claim and help determine the next step.