Privacy Policy | Smoke Eater Gear

Learn how Smoke Eater Gear collects, uses, protects, and manages customer information when you visit our website or place an order.

Privacy Policy

Effective Date: June 28, 2026
Last Updated: June 28, 2026

Smoke Eater Gear respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, contact us, create an account, or place an order.

This policy applies to information collected through the Smoke Eater Gear website and related online store functions.

Information We Collect

We collect information needed to operate our website, process orders, provide customer service, and improve the customer experience.

This may include:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Order details
  • Payment confirmation details
  • Account login information, if you create an account
  • Messages submitted through contact forms
  • Website usage information, such as pages visited, browser type, device type, and approximate location

We do not intentionally collect more information than we need to process orders, support customers, and run the business.

Payment Information

Smoke Eater Gear does not store full credit card numbers on our website.

Payments are processed by third-party payment providers, including Stripe or other payment services connected through WooCommerce. These providers may collect and process payment information to complete transactions, prevent fraud, verify payments, and comply with legal obligations. Stripe’s own privacy policy explains how Stripe collects and processes personal data when customers use its payment services.

How We Use Information

We use customer information to:

  • Process and fulfill orders
  • Ship products
  • Send order confirmations and updates
  • Respond to customer questions
  • Handle returns, exchanges, warranty requests, and guarantee claims
  • Verify discount eligibility when applicable
  • Improve website performance and product offerings
  • Detect fraud, abuse, or security issues
  • Maintain business records
  • Comply with applicable laws and tax requirements

We do not sell customer information as a business model. That is not how Smoke Eater Gear operates.

Customer Accounts

Customers may be able to create an account during checkout or through the My Account page. Account information may include order history, saved addresses, contact information, and login credentials.

Customers are responsible for keeping their account login information secure.

Cookies and Website Tracking

Our website may use cookies and similar technologies to support basic website functions, shopping cart behavior, checkout, analytics, security, and performance.

Cookies may help the site remember items in your cart, recognize returning visitors, improve page performance, and understand how customers use the website.

You can adjust browser settings to block or delete cookies, but some website features may not work properly if cookies are disabled.

WooCommerce Store Data

Smoke Eater Gear uses WooCommerce to operate the online store. WooCommerce settings allow store owners to manage guest checkout, customer account creation, privacy policy notices, and personal data retention. These settings should stay aligned with this Privacy Policy.

Order data may be retained for business, tax, accounting, warranty, customer service, and legal purposes.

Email Communications

We may send transactional emails related to orders, shipping, customer service, account activity, or policy updates.

Marketing emails, if used, will include a way to unsubscribe.

We do not want to clutter your inbox. Nobody needs another pointless email pretending to be “exciting news.”

How We Share Information

We may share customer information with trusted service providers when needed to operate the business.

This may include:

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • Email service providers
  • Fraud prevention tools
  • Analytics providers
  • Tax, accounting, or legal service providers
  • WooCommerce or WordPress-related service providers

These providers only receive information needed to perform their services.

We may also disclose information when required by law, court order, legal process, fraud investigation, or to protect the rights, safety, and property of Smoke Eater Gear, our customers, or others.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect customer information. No website, payment system, or internet transmission is completely secure, but we work to protect the information entrusted to us.

The FTC advises businesses to understand what personal information they collect, who has access to it, why it is needed, and how long it should be retained. Smoke Eater Gear follows that common-sense approach: collect what is needed, protect it, and avoid keeping unnecessary sensitive information.

Data Retention

We retain information as long as needed for legitimate business purposes, including order fulfillment, customer support, warranty or guarantee claims, tax records, accounting, legal compliance, fraud prevention, and dispute resolution.

We may delete or anonymize information when it is no longer needed.

Children’s Privacy

Smoke Eater Gear is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If a parent or guardian believes a child has provided personal information to us, contact us and we will review the request.

COPPA applies to operators of commercial websites and online services directed to children under 13, or general-audience sites with actual knowledge that they are collecting personal information from children under 13.

Texas Privacy Rights

Texas residents may have privacy rights under the Texas Data Privacy and Security Act, depending on the circumstances and whether the law applies to the business. The Act gives Texas residents rights such as access, correction, deletion, portability, and opt-out rights for certain data uses. Small businesses are generally exempt, except that small businesses must obtain consent before selling sensitive data.

Smoke Eater Gear will review privacy-related requests in good faith.

Your Choices

You may contact us to request that we review, correct, delete, or provide information about personal data associated with your account or order history, subject to legal, tax, fraud-prevention, warranty, and business-record obligations.

You may also:

  • Update account information through your customer account
  • Unsubscribe from marketing emails, if applicable
  • Disable cookies through your browser settings
  • Contact us with privacy questions

Third-Party Links

Our website may contain links to third-party websites or services. Smoke Eater Gear is not responsible for the privacy practices, security, or content of third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Continued use of the website after updates means you accept the updated policy.

Contact Us

For privacy questions or requests, contact:

Smoke Eater Gear
Email: info@smokeeatergear.com
Mailing Address: 1307 West Main St, Suite B #309, Gun Barrel City, TX 75156